Terms & Conditions

Clear guidelines that define how Asaman works and protects its users.

Cookies And Tracking Policy

Effective Date: Oct 28th, 2025

Our Cookies and Tracking Policy explains how Asaman uses cookies, web beacons, and similar technologies to enhance user experience, analyze platform usage, and improve our services while respecting user privacy preferences.

  • Purpose
  • This Cookie & Tracking Policy explains how Asaman Technologies Ltd. uses cookies and similar tracking technologies on its websites, web portals, and mobile applications. We use cookies to ensure the platform functions properly, enhance user experience, and understand how our services are used; always in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), Singapore PDPA, and China’s Personal Information Protection Law (PIPL). This Policy should be read with Asaman’s Privacy Policy, available at www.asaman.net/terms-and-policies.

  • What Are The Cookies?
  • Cookies are small text files stored on your browser, computer, or device when you visit a website. They help websites remember information about your session, such as login status, preferences, and usage activity. Cookies used by Asaman do not store any passwords or financial information and cannot access files or data on your device.

  • Types of Cookies Used
  • Asaman uses the following types of cookies and similar technologies:

    • Strictly Necessary CookiesThese cookies are essential for the platform to function correctly. They enable core services such as secure login, navigation, and session management. Without them, certain parts of the site may not function properly.

      Examples:

      • Authentication cookies for school and staff login
      • Session management tokens
      • Security verification cookies (anti-CSRF, load balancing)
    • Functional Cookies

      Examples:

      • Language and localization settings
      • Saved display preferences
      • Remembered user choices within sessions
    • Analytical/Performance Cookies

      These cookies collect aggregated, anonymized data about user interaction with the platform. They help us improve usability and performance.

      Examples:

      • Pages visited and time spent on each section
      • Features used or ignored
      • Browser or device type

      Tools Used:

      • Asaman’s internal analytics dashboard
      • Occasionally, privacy-compliant analytics partners (e.g., Matomo, AWS CloudWatch, or Azure Insights)
    • Optional Third-Party Cookies With the school’s consent, Asaman may integrate approved third-party services (e.g., embedded maps, calendar sync, or helpdesk chat). These providers may set their own cookies to enable their services. No third-party advertising or marketing tracking is used on Asaman’s educational platform.
    • Similar Tracking Technologies We may also use equivalent technologies such as:
      • Web beacons or tracking pixels (for email notifications or security monitoring)
      • Local storage or session storage (to maintain preferences)
  • How We Use Cookies
  • We use cookies and tracking data only for legitimate purposes, including:

    • Enabling secure login and platform navigation
    • Authenticating users and maintaining sessions
    • Remembering preferences and language settings
    • Monitoring technical performance and reliability
    • Detecting errors, fraud, or unauthorized access
    • Generating anonymized reports to improve service delivery
  • Managing Cookies
  • You can control and manage cookies directly from your browser settings. Most browsers allow you to:

    • Accept or reject cookies automatically or selectively
    • Delete existing cookies
    • Receive alerts before new cookies are stored
  • Consent Management
  • When you first visit our website, you may see a banner requesting consent for optional cookies. By clicking “Accept”, you agree to the use of functional and analytical cookies as described in this Policy. You may withdraw your consent at any time by adjusting your browser settings or contacting us. Schools operating under regional privacy laws (such as GDPR or PIPL) may configure cookie preferences for their institutional domain.

  • Data Retention
    • Session cookies: are automatically deleted when you close your browser.
    • Persistent cookies: remain on your device for a specified period (typically 6-12 months) or until you manually delete them.
    • Analytics cookies: are anonymized and retained only for statistical purposes.
  • Updates To This Policy
    • We may occasionally update this Cookie & Tracking Policy to reflect new technologies, operational needs, or legal requirements.
    • The “Effective Date” above indicates the latest revision.
    • Changes will be posted on www.asaman.net/terms-and-policies.
  • Contact Information
  • For any questions or concerns regarding this policy or Asaman’s use of cookies, please contact Asaman Technologies Ltd. at:

    • Email: support@asaman.net
    • Website: www.asaman.net
    • Governing Law: Singapore
  • Commitment Statement
  • Asaman Technologies Ltd. values transparency and respect for user privacy. Our cookies and analytics are used solely to support educational operations, enhance system performance, and protect user security; they are never used for marketing or advertising purposes.